Catalog Kiosk: Scheduled Maintenance 07/12-07/13
Scheduled Maintenance Report for Catalog Kiosk
Completed
Our overnight migration to the New Catalog Kiosk platform was successful! All devices have been moved and a majority of kiosks and tablets are already running the new and improved app.


If your device is still downloading/syncing, please let the update run or tap to finish downloading in the background.

If you see inconsistencies with pricing or experience any other visual glitches, please hold the logo for 10 seconds to access the hidden menu and tap “Start Update”. If you still experience issues after updating manually, please reach out to support via support@wondersign.com
Posted Feb 13, 2018 - 10:05 EST
Verifying
We have finished the migration successfully and are verifying accounts and data. App updates have been deployed to both Android Play Store and Apple App Store.
Posted Feb 13, 2018 - 06:50 EST
Update
Server migration successfully completed. We are starting deployment to all kiosks, to Apple App Store and Google Play Store.
Posted Feb 13, 2018 - 00:29 EST
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Feb 12, 2018 - 18:00 EST
Scheduled
We will roll out the New & Improved Catalog Kiosk and at the same time scale our infrastructure to meet increasing demand.

The maintenance window is scheduled for Monday, February 12th 2018 from 06:00pm EST to Tuesday, February 13th 06:00 am EST (February 12th 03:00pm PST to February 13th 3:00am PST). Kiosk operations will not be affected before 11:00pm EST (8:00pm PST) on Monday.

Please keep your kiosk devices turned on and connected to the Internet over night to allow for a smooth upgrade process. Please note that if you shut down your kiosk devices the upgrade will be applied in the morning. This might delay your ability to use the kiosk while the upgrade is performed and content updates are downloaded.

If you experience any issues with your kiosk on Tuesday morning, please restart the device. We recommend to sign out of Catalog App Manager prior to this upgrade. If you have any questions or concerns, please contact our customer experience team via email at support@wondersign.com.
Posted Feb 08, 2018 - 17:56 EST